Cordae Etb

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Verified Reviewer

Front end and driver assist

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Purchased a bran new Jetta r line in 2019 I have took it back numerous times to have checked out and they keep blowing me off saying nothing is wrong with it if nothing wrong with it why are my tires are wearing on outside of tire and driver's assist light on and don't work so took it back for the 8th eight that's 8th time to have checked out went for drive in car came back 30 minutes later with two nails in each rear tire and tire going flat and tells me the front end out of line told me fix that and driver assist light will turn off and start working last time told me cause tires were 4lbs low I'm no mechanic but I know enough to know it's *** I pay 750 a month on this car and shouldn't have to buy tires every other month please help me thank you
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Pros:
  • Con me to believe them but what about my safety
Cons:
  • Not knowing what they are trained to do

Preferred solution: Fixed it and get me new tires

Veronica S Rlg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Charged to much money to fix car and car still not fixed

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Updated by user Nov 19, 2019

It has not been resolved at all. Still waiting for an answer.

Original review Oct 20, 2019
Bought my 2012 Nissan for repairs on September 19th. I was told the car shuts off because it needed a tune up. After waiting 3 hours and the car was returned I paid which came out to 448.11 dollars was ready to drive off and the car was still doing the same thing when I bought it in. Now isnt you suppose to know how to fix a VW. I was told to nring it back the following week to do more test Im 63 and on SS. ,where can I get more money from already almost max all credit card. I called and called and noone would answer back I wish I had my money back never again
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Loss:
$448
Pros:
  • Friendly
Cons:
  • Not knowing what they are trained to do
Reason of review:
Problem with delivery

Preferred solution: Let the company propose a solution

Chris R Mhx

Rude, incompetent, and lacks any customer service

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I’ve never dealt with with a company that so blatantly does not value their customers. Rude, disrespectful, unprofessional, and incompetent service. No one will call or write you back to address your concerns. Do yourself a favor and “Dontseeclay”!
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Loss:
$140
Cons:
  • Rude customer service
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

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